Is there any baseline established of how the things work today? Do my employees know this baseline? Do they know how things should work in the future?
Are the company’s departments interacting?
Are we able to fix / to intervene fast when a problem appears?
What internal changes can be made? (labor, overhead)
What external changes can be made? (suppliers, distributors, etc)
These are some questions which can find its answers in business process analysis.
Business process analysis…
… is any activity that helps to understand how a business unit fulfills its mission.
… is a critical component of business process improvement or any other approach that changes how a process works.
… ensures that all business problems are addressed and reduces the risk of eliminating the benefits of existing processes.
Since every process requires resources, a common analysis approach is to focus on a single resource such as labor, time, information usage, cost etc.
We work with our clients to understand the critical path for output flows and the critical dependencies within that flow. Without this understanding it is impossible to control and improve business processes. We support organizations with the assessment, design and implementation of processes, organization structures, measures and technologies.